Privacy Policy

Effective Date: 24 June 2025

At Alf-Mabrook, we prioritise your privacy above all else.
This Privacy Policy explains how we collect, use, and protect your personal
information when you interact with our website and services. By using our site,
you agree to the practices described in this policy.

1. Information We Collect

When you use our website or make a purchase, we may collect
the following types of information:

a. Personal Information

Full name
Shipping and billing address
Email address
Phone number

b. Payment Information

We accept payments through secure platforms such as American Express, Apple Pay,
Google Pay, PayPal, Visa, ShapPay, UnionPay, and MasterCard. We do not store or
have access to your full payment details. All transactions are processed
through secure, third-party payment gateways

c. Technical and Usage Data

IP address
Browser type and version
Device type
Pages visited and time spent on the site
Cookies and similar tracking technologies


2. How We Use Your Information

  • Process and fulfil your orders efficiently
  • Provide 24/7 customer support
  • Send order updates, promotions, or newsletters (only with your consent)
  • Improve our website and product offerings
  • Enhance your shopping experience with personalised recommendations


3. Sharing Your Information

We do not sell or rent your personal information to third
parties. However, we may share data with:

       
1 ) Trusted third-party service providers (e.g., payment processors, delivery partners) for order fulfilment

 2 ) Legal authorities, if required to comply with applicable laws or regulations

3) ·Analytics and advertising platforms (e.g., Google) to improve our services

All third-party partners are required to maintain the confidentiality and security of your information.


4. Cookies and Tracking Tools

  • Remember your preferences and shopping cart items
  • Track user behaviour and site performance
  • Display relevant products or promotions

You may disable cookies in your browser settings; however,
this may affect your browsing experience.


5. Data Protection & Security

We use industry-standard security measures, including SSL
encryption and secure checkout, to protect your information. Your data is
stored on secure servers with restricted access.

6. YourRights

As a user, particularly under New Zealand’s Privacy Act
2020, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to receive marketing emails at any time

To make such requests, please contact us using the details
provided below.


7. Third-Party Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of those third parties. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, please contact us, and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: sale@alf-mabrook.com
📞 Phone: +64 22 431 3578
🌐 Website: www.alf-mabrook.com